Teaching Our Franchisees the Merry Maids® Way
Whether you’ve barely touched a vacuum or have owned a cleaning company before, we will train you on the top-of-the-line franchisee training Merry Maids® model. Merry Maids® offers some of the cleaning franchise industry's most comprehensive training. Simply put, we want to make sure we give you the tools and training you need to help prepare you for running a smooth, functioning operation.
Hands-On Help
Company instructors with real-world home cleaning operations experience teach the Merry Maids® method of training, marketing, selling, scheduling, and cleaning. The combination of training manuals, video presentations, interactive online training, on-the-job experience, and the latest field instruction techniques give you a practical, well-rounded understanding of all facets of the Merry Maids® cleaning franchise operation.
Top-of-the-Line Franchisee Training
Our specialized two-person cleaning team concept attracts full-time and part-time workers who seek daytime hours and flexible schedules. Your front-line team members are your greatest assets. Our training resources will help you prepare your team members to provide the exceptional services that customers have come to expect from us. They are the faces of Merry Maids® in customers’ homes, so we want to make sure they are representing your franchise business in the best possible way.
Additional Resources
Your initial cleaning franchise fee also includes comprehensive resources and industry best practices for you to use in your business. No particular method of employee management is mandated. Beyond cleaning training videos, Merry Maids® provides access to online cleaning courses and safety videos, customized recognition and reward programs, and a team member newsletter.
Pre-Initial Training
SUBJECT | CLASSROOM HOURS | ON-THE-JOB HOURS | |
---|---|---|---|
|
General Business Management |
10 |
0 |
Initial Training
SUBJECT | CLASSROOM HOURS | ON-THE-JOB HOURS | |
---|---|---|---|
|
OSHA and Safety |
1 |
0 |
|
Cleaning 101 |
4 |
4 |
|
Customer Service |
4 |
1 |
|
Employee |
6 |
0 |
|
Leadership Insights |
2.5 |
0 |
|
Marketing |
4 |
0 |
|
Operating System |
5 |
2 |
|
Office Administration |
3 |
1 |
|
Equipment and Products |
3 |
0 |
|
Payroll |
1 |
0 |
|
Financial Tools |
2 |
0 |
|
Insurance |
1 |
0 |
|
Intranet Support |
1 |
0 |
|
Sales/Merry Maids Advantage |
15 |
0 |
|
In-Home Pricing |
0 |
1 |
|
Goal Setting |
1.5 |
1 |
TOTAL |
64 |
10 |
“Being in this industry is the perfect fit for me. Why not be with the best in the industry? Why would you choose a B or C version if you can choose the best one?”
- Brian Houtman